Good book for those beginning their career or small business owners wanting to prepare themselves for a crisis.

Great book, shows a plethora of tips on communicating in stressful situations, would highly recommend, Can't wait for more books from this author.

This is a great book for students or entry-level professionals that are getting started with crisis communications/management. It's also a good refresher for those who may need it in light of the current pandemic. For me personally, it was not wildly helpful, but I absolutely can see where and how it would benefit others that fall into the above categories.

Particularly during CV-19, I thought this would be a good time to pick up new tips, but there wasn't anything here that I wasn't already in place at my former company.

If you are with a company looking to get its Crisis Team Strategy started, this may be a good text book to reference. It would've been useful for there to be a quick summary sheet included so folks can reference at-a-glance than have to go through the lengthy content to sift out those nuggets or look at the end of each chapter.

This book is more useful now than ever. It's not breaking new ground in theory but instead providing practical steps, based on the author's real life experience, on how to plan and prepare.for an emergency, deal with an emergency while it's happening, and then how to manage recovery in the aftermath.

Looking at different audiences - from customers and clients to employees and external stakeholders - the book expertly helps you plan ahead for who will need to know what and how you should communicate information if and when a crisis occurs.

I really enjoyed the author's clear, plain English style of writing and hearing snippets of her career and experience coming through - it definitely made me feel like I was in the hands of an expert. This is undoubtedly a great book for anyone involved in PR or Comms, but there's also lots of wisdom for executives, human resources and independent business owners to get out of this book, too. Definitely recommended!

This is a very useful title for students of business management, public relations and communications. I will be recommending it to students.

There was nothing engaging about this book as the author isn't present within the text. The author was introduced at the beginning with some vague claims to credentials, and then nothing ... crickets.

The writing itself was sterile, and lacked the richness of personality, opinions, and points of view unique to the writer, as well as storytelling that would make the points salient.

None of the author's expertise in crisis communications came through in the text, as the material itself isn't controversial, and doesn't express any nuanced thought or deeper investigation into the topic beyond surface observations. 

Claims made in the book were only contextualized with a few case studies (the best parts of the book), but were mostly self-evident, and didn't require any argumentation - not that you'd find much argumentation, as the tone of the book was mostly instructive (although I think the tone was meant to be authoritative).

Unfortunately, the vague instructions in this book, which are tucked into a lot of dry material, are not likely to produce good results for those attempting to complete them as the opportunity cost for finding and extracting them is too high. Readers wanting to implement the advice in this book would be better off with a fraction of the word count formatted as a workbook rather than a business book - even though it's advertised as a "handbook" and "guide."

I do think the timing of this book's release bodes well for sales, and coupled with an author-centered and story-rich presentation as a guest on various podcasts and webinars, it might find some traction - but I don't expect to see this book recommended on its own merits.

Crisis Communication Strategies scored 52% in total by The Entreprising Rubric.

It's section scores are as follows:
Arguments: 54%
Practicality: 60%
Enjoyability: 25%
Readability: 70%
Rhetoric: 50%

I was very excited about this book, especially since we are going through the covid-19 crisis. The book did not focus on tips as much as I had hoped for, but this book was very helpful to combat any crises in the future!

Thank you to the Kogan Page Ltd and Netgalley!

This text provides an excellent overview of communications strategies and techniques that can be employed by every business, organization or brand in a crisis. The checklists are helpful but their design is visually unappealing. Spreading checklists over several pages while placing a border around them makes them appear disjointed. The text itself is clearly written and effective. It is generally concise without leaving out important information or feeling overly brief.

A good book for team leaders and managers to help with those situations where crisis and conflict are the primary concerns. Well written and well rounded.

Kinda surreal reading this during COVID-19...

This book was on the short side (9 chapters) and it was more dry than quick. However, I appreciated all the tips, stories, case studies, and examples -- I am now armed with several takeaways that I'm eager to take back to the workplace. Thank you, Netgalley, for this arc.