Logan produce great informative books which really helped me when I took on a new job role.
Easy to navigate to sections that you want to read

At first I would have given three stars. It was a great overview and gave some excellent general information, but it was still general information. The case studies, which one would imagine would be the most detailed aspect of the book, were the least detailed. While I understand there is a need to avoid proprietary information, the vagueness really went beyond trying to avoid proprietary information.

The text itself went more in depth than the case studies, and really made some excellent need-to-know points. Perhaps the authors avoided going into any more detail because each situation is unique and will need a uniquely tailored solution, and didn't want to make it sound like there were a few solutions that would meet any and all needs. But still, I felt some of the redundant quotes could have been cut from the book and examples explained without risking this.

Format was terrible on Kindle Paperwhite, and even worse on Kindle Fire. Also none of the images or diagrams appeared with Kindle Fire.

So with a review that sounds very "meh," what made me reevaluate the 3 rating to a 4? Honestly, I think it gave me ideas on how to better phrase things I try to communicate in meetings, job interviews, stakeholder meetings, etc. These are ideas and concepts I've been explaining for years, but after re-evaluating how I phrase them with this book in mind, I've been able to get these ideas across in a way that is tailored to the business interest rather than the technical/academic/implied method.

An interesting, useful look at the topic. I've followed the authors for a while and found this book a good summary with some powerful case studies. Unfortunately, in my version, poorly formatted for kindle.