The Balanced Business

Building Organizational Trust and Accountability through Smooth Workflows

This title was previously available on NetGalley and is now archived.
Buy on Amazon Buy on
*This page contains affiliate links, so we may earn a small commission when you make a purchase through links on our site at no additional cost to you.
Send NetGalley books directly to your Kindle or Kindle app

To read on a Kindle or Kindle app, please add as an approved email address to receive files in your Amazon account. Click here for step-by-step instructions.
Also find your Kindle email address within your Amazon account, and enter it here.
Pub Date 3 Oct 2023 | Archive Date 11 Dec 2023
Amplify Publishing Group, Amplify Publishing

Talking about this book? Use #TheBalancedBusiness #NetGalley. More hashtag tips!


The Balanced Business is the follow-up to Dr. Temte’s first book, Balancing Act: Teach, Coach, Mentor, Inspire. While Balancing Act explored the “what” and “why” of myriad balancing acts that leaders play, The Balanced Business brings those principles to life with a concrete focus on the “how” of the all-important balancing act organizations must strike between trust and accountability.

Dr. Temte accomplishes this by uniquely blending the concepts of organizational health and continuous improvement to create a management operating system that can be deployed within any business, irrespective of industry, to create a strong footing for future growth. This operating system contains the tools and processes—both strategic and tactical—that Dr. Temte believes are essential for all businesses to thrive and stand the test of time.

At the heart of Dr. Temte’s approach are the concepts of shared purpose, clarity of vision, a strong workplace culture built on both values and behaviors, as well as a solid plan for managing change and helping all team members learn and grow. “If I could go back to the beginning of my career and do it all over again,” says Dr. Temte, “the contents of this book would represent the foundation upon which I would build any new business venture to maximize the likelihood of long-term organizational success.”

Clarity and flow are necessary conditions for effective accountability frameworks, which allows organizational trust to take root and flourish. The Balanced Business provides an actionable blueprint for leaders to install a management operating system that promotes clarity and smooth workflows among and between all team members, allowing everyone to contribute their best efforts to the organization’s value streams.

The Balanced Business is the follow-up to Dr. Temte’s first book, Balancing Act: Teach, Coach, Mentor, Inspire. While Balancing Act explored the “what” and “why” of myriad balancing acts that leaders...

Advance Praise

“Whether you’re building a new business or restructuring a well-established one, The Balanced Business takes you through a step-by-step, human-centered approach to building both a commercially successful business and a winning culture. The Balanced Business is a comprehensive and pragmatic guide to improving your business one step at a time. From vision and purpose through to incentives, this book walks you through every lever you can pull to take your business from languishing to flourishing.” —DANIELLE CHIRCOP, chief product officer, General Assembly

The Balanced Business should be required reading in leadership courses and for every leader who wants to grow and flourish in their career.” —DENISE PROBERT, CPA, CGMA, teaching assistant professor, University of Colorado-Boulder

“Many leadership gurus have claimed that they have cracked the code over the years, but have they really? This time, Andy has really done it! In The Balanced Business, he gives us not just what and why, but how. I have no doubt that this book will be an indispensable guide for anyone interested in creating a great organization.” —KENNETH S. RHEE, PhD, dean, Girard School of Business, Merrimack College

“Many books on management teach us about what has been successful in the past. Andy instead focuses on what is needed for our future, with a focus on enhancing workflows to build organizational trust and accountability. I recommend this book to anyone just starting their management career, as well as to those looking to take the next step up.” —RAGHU KRISHNAIAH, chief operating officer, the University of Phoenix

“The Balanced Business is an impressive must-read for anyone starting up or running a business. The book is packed with a full career’s worth of wisdom and insight.” —IAN SCHNOOR, managing director, Financial Modeling Institute

“A must-read for managers and leaders to create a sustainable management operating system!” —MOHIT MALHOTRA, CFA, MIT Sloan Fellow and former managing director of Genesis Institute

“Not only will the tools in this book help realign your organization; they will also help realign the way you think about business and life.” —DON VANPOOL, CEO and founder, OptaProfit LLC, and former GE executive

“In his latest book, Andy shares how the principles of continuous improvement and organizational health can be combined to create a highly effective business operating system. Having worked closely with Andy to implement a version of this system at Kaplan Professional, I can confirm its power to drive organizational alignment and clarity, while simultaneously fostering a culture of engagement.” —TIM EIMERMANN, market insights leader, Thermo King

“Most managers become managers because they are good at their job, not good at managing. It’s a big and growing problem in business. In The Balanced Business, Dr. Temte provides a management framework that can truly transition managers into leaders who seek to cultivate sustainable growth.” —ANTHONY FASANO, PE, founder and CEO, Engineering Management Institute

“The Balanced Business distinguishes itself by integrating behavioral and technical principles of leadership, strategy, and operations in a meaningful way alongside pragmatic continuous improvement tools the reader can readily implement. It’s far more comprehensive than I expected or have seen in other business books.” —MATTHEW FLYNN, VP, learning operations, Kaplan North America

“Like farmers relying on an almanac to guide them through the seasons, business leaders and entrepreneurs should treat The Balanced Business as their own personal guidebook. This book is not just a set of lessons-learned anecdotes but a comprehensive guide for navigating the unique challenges and opportunities of building a truly balanced business.” —CHARLIE CICHETTI, LEED Fellow + WELL AP, CEO, Green Building Education Services

The Balanced Business is rich with solutions to nearly every ‘how’ business leaders might ask themselves as their business continues to grow and evolve.” —DAN FLYNN, chief revenue officer, Barnum Financial Group

 “With his decades of business experience, Andy expertly advises readers how to make sure your business is not behind the curve. He lays out a management ecosystem that will improve engagement through a unique combination of organizational health and continuous improvement tools to help your business drive sustained growth.” —OLIVER DOWNER, transformational technology leader

“Andy’s direct messages to leaders are much needed in today’s everchanging and chaotic world. If leaders and organizations would spend time discussing, crafting, and living the statements, philosophy, and management system Andy clearly lays out in this book, more organizations would be successful in retaining their talent, optimizing business practices, and delighting their customers.” —KACIE WALTERS, talent management leader and author of Succeed from the Middle

“Whether you’re building a new business or restructuring a well-established one, The Balanced Business takes you through a step-by-step, human-centered approach to building both a commercially...

Available Editions

EDITION Hardcover
ISBN 9781637557501
PRICE US$30.00 (USD)

Available on NetGalley

NetGalley Shelf App (EPUB)
Send to Kindle (EPUB)
Download (EPUB)

Average rating from 3 members

Featured Reviews

As someone who works in organizational development and works with leaders and teams on organization and team effectiveness, I found this book to be a clearly written book that I could share with leaders and managers. Every part of this book is written in a way that non-HR types can understand. What I really liked are the charts and summaries of key points as well as many examples on how to ensure there is a clear vision/purpose as well as related role clarity and accountabilities for all team members. The premise of this book is what he calls "The Management Operating System" and seeks to help us find the right balance between trust and accountability through workflows and smooth hand-offs. The first half of the book lays the foundation on purpose, vision and culture, goals and change management and then moves into practical tools around optimizing work flows, setting goals, respecting people, communication, There are tools around continuous improvement as well as measurement and incentives. I have seen many of these tools before but like how the author has pulled these together in one handy toolkit for managers and leaders. This is a great guidebook for leaders at all levels and all sectors.

Thank you to Netgalley and Amplify Publishing for an ARC and I left this review voluntarily.

Was this review helpful?

Readers who liked this book also liked: