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Excellent communication skills are vital in today's workplace. Whether keeping the interest of a large audience, impressing a potential employer or simply winning the argument at an important meeting, sounding the part is key.
This fourth edition of Improve Your Communication Skills is full of practical advice on all aspects of verbal and non-verbal communication. It gives vital tips on improving conversations and building rapport with colleagues, learning the skills of persuasion, and writing effective emails, letters and reports.
This edition includes new information focusing on communicating across borders and virtual teams and a new chapter on managing difficult conversations.
Excellent communication skills are vital in today's workplace. Whether keeping the interest of a large audience, impressing a potential employer or simply winning the argument at an important...
Excellent communication skills are vital in today's workplace. Whether keeping the interest of a large audience, impressing a potential employer or simply winning the argument at an important meeting, sounding the part is key.
This fourth edition of Improve Your Communication Skills is full of practical advice on all aspects of verbal and non-verbal communication. It gives vital tips on improving conversations and building rapport with colleagues, learning the skills of persuasion, and writing effective emails, letters and reports.
This edition includes new information focusing on communicating across borders and virtual teams and a new chapter on managing difficult conversations.
Lots of great tips and information is this gem. I read it front to back and took notes along the way. My confidence is improving and I still have tons of room for improvement but prior to reading this book, I was overcome with fear. Now, I have the knowledge to make the changes to get up and communicate clearly.
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Bryony N, Reviewer
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I'm really grateful to have been able to read this. Been in a customer-facing role at my job, this was extremely helpful for my job and also my social life outside of work.
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Featured Reviews
Reviewer 15314
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0 stars
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0 stars
Not set
Lots of great tips and information is this gem. I read it front to back and took notes along the way. My confidence is improving and I still have tons of room for improvement but prior to reading this book, I was overcome with fear. Now, I have the knowledge to make the changes to get up and communicate clearly.
0 stars
0 stars
0 stars
0 stars
0 stars
Not set
Was this review helpful?
Bryony N, Reviewer
4 stars
4 stars
4 stars
4 stars
4 stars
I'm really grateful to have been able to read this. Been in a customer-facing role at my job, this was extremely helpful for my job and also my social life outside of work.