A Human Business
The People-First Model for Lasting Success
by Glenn Bostock
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Pub Date 16 Jun 2026 | Archive Date 16 Jun 2026
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Description
For too long, business leaders have operated under the assumption that maximizing profit requires minimizing humanity. The result is widespread employee disengagement, toxic workplace cultures, and organizations that drain rather than energize their people.
A Human Business challenges this paradigm with a proven alternative. Drawing from forty years building SnapCab from a small cabinet shop to an international manufacturing company, Glenn Bostock demonstrates how modeling your organization after the human body creates communities where people thrive.
Inside, you will discover:
- how to create a foundation of caring that attracts and retains exceptional talent
- identify and leverage what you and your team genuinely love doing
- shift focus from profit-chasing to value-creation through usefulness
- build interdependent systems where every department serves shared intentions
Through vulnerable personal stories and practical business applications, Bostock reveals how dyslexia and learning disabilities became unexpected assets in building a company culture that values accessibility over expertise, collaboration over competition, and purpose over profit alone.
Whether launching a startup or transforming an established organization, A Human Business provides the framework for creating workplaces where people want to spend their days—and where sustainable success follows naturally.
Advance Praise
“Great students make great leaders. People who are perpetually in studious observation will always stop the people around them with insights others have missed. In Glenn’s new book, A Human Business, page after page, you will find yourself saying, ‘I didn’t see that!’ I know firsthand the incredible company that Glenn and his team have created, and it is the essence of Humans in Flow.”
—Paul Akers
Author, 2 Second Lean
“Glenn and his team have led an extraordinary journey in their production facility, embracing what is possible in an efficient, effective, and conscientious fashion. In my role, I regularly bring other companies’ senior leadership teams to view their facility, listen to their story of discovery and of a people-based mindset—and they all leave the tour impressed and changed. I readily recommend that you listen and read, and if possible, visit Glenn and see for yourself the dramatic difference he has made.”
—Steve Holmgren
Manufacturing Consortium Manager, Eastern Ontario
“Glenn Bostock’s A Human Business is a powerful reminder that companies thrive when people do. His vision of work as a community of purpose and usefulness offers an inspiring blueprint for building organizations that honor both human dignity and business success.”
—Hon. Mark Gerretsen
Member of Parliament (Canada), Kingston and the Islands
“In an age of AI—when what we crave most is real humanity—Glenn Bostock’s Human Business model reminds us of what so many corporations have lost: the simple powers of caring, connection, and purpose. This book shows that being truly human isn’t just idealistic; it’s essential for creating workplaces where people can genuinely thrive.”
—Susie Ogihara
Strategic Project Manager, Panasonic R&D Company of North America
“A Human Business shows, through real stories and experience, that businesses work best when people truly come first. Respect, purpose, and care aren’t soft ideas, they are practical principles that build strong, resilient companies. It’s a timely reminder that when you focus on serving the customer and respecting the people doing the work, everything else follows.”
—Ryan Tierney
Managing Director, Sperrin Metal; Founder, Lean Made Simple
“No fluff here—Glenn shares the practical blueprint from his lifelong experiential learning discovering the cultural DNA best suited to see a Human Business thrive! His insights into creating a business system where people flourish through meaningful work will help companies be more innovative, resilient, and profitable.”
—Marc Kuzik
Board Member, Association for Manufacturing Excellence
“We all have business questions. And thanks to this book, Glenn shows us we all also have the answers. Your thought process will never be more accurate. Design your business after the most impressive invention on earth… the human body.”
—Brad Cairns
Founder, STOLBEK
“Glenn Bostock has shown—through what he’s built at SnapCab—what’s possible when you lead with respect for people and a deep commitment to serving others. A Human Business is an inspiring, down-to-earth, and practical guide to building a workplace where caring, learning, and true ‘communities of usefulness’ come before metrics—and results follow. His example was one of the sparks that pushed us to begin—and deepen—our own people-first Lean journey, and we’re grateful to Glenn for lighting that spark.”
—Leonidas Avgerakis
CEO, Elviomex
“An inspiring book that will help you discover and coax the best qualities out of your employees. When employees understand what they have to offer and are encouraged to demonstrate it regularly, hidden potential will blossom. Your employees have more to give than they realize, more talent than they understand. A Human Business will not only teach you how to cultivate this in every employee, it will teach you how to harmonize every person’s talent so the ‘Human Business’ can reach its full potential.”
—Brannon Burton
Division Manager, Bridgesource
“As a friend and admirer of Glenn, his personal growth and success are heartwarming. The message in this book is powerful for all who believe and strive for continuous growth in their personal and career lives.”
—Dick Brickman
CEO, The Brickman Group
“Glenn’s perspective on workplace culture—rooted in genuine connection, trust, and supporting people—is exactly the approach businesses need for lasting success. We share these values by strengthening both leaders and employee growth with emotional intelligence. His message resonated deeply and inspired our community to take action.”
—Jennefer Griffith
Executive Director, Food Processing Skills Canada
“A Human Business is a refreshing reminder that work doesn’t have to drain us. This book shows how caring for people first creates healthier teams, stronger businesses, and more meaningful lives.”
—Josh Barnes
Owner, Barnes Welding Inc.
“Glenn Bostock possesses a rare quality of leadership: the ability to transform adversity into opportunity with genuine conviction. In A Human Business, he shows readers how challenges serve as powerful invitations for innovation, growth, and the opportunity to create solutions. Glenn has proven these principles, not only on these pages, but through his own distinguished career.”
—Peter Rhodes
Author, Observing Spirit
“In a business world where artificial intelligence and industrial robots are threatening to replace human interaction and genuine caring, A Human Business has arrived at exactly the right time. It is a break-through blueprint that eloquently and movingly describes the timeless principles that should guide ethical enterprise.”
—Ray Silverman, PhD
Professor Emeritus of Religion and English, Bryn Athyn College; author of the introduction to Helen Keller’s How I Would Help the World
“A Human Business is a powerful reminder that companies are, first and foremost, communities of people. The book inspires readers to once again see work as a place of purpose, responsibility, and mutual support.”
—Jan-Michel Schüsler
Lean Project Manager, Tridelta Meidensha GmbH
“Glenn Bostock is a creative, inquisitive, self-examining, and self-aware entrepreneur whose vision for his company has always been forward-thinking, unique, productive, efficient, and compassionate. From all the improvements he has made over the decades, comes this metaphor of a business needing to be a human business. Read A Human Business to learn new business concepts, cultivate out-of-the-box thinking, and inspire your leadership vision.”
—Susan B. Smith
Founder and president, LooptyHoops; Chair emeritus, Vistage Worldwide
“A Human Business reflects Glenn Bostock’s uncommon ability to unite disciplined business thinking with genuine care for people. It is practical, grounded, and shaped by decades of lived leadership.”
—Bruce Hamilton
Sr. Advisor, GBMP Consulting Group